Contact Us

Need to get in touch with us?
We're always happy to hear from you with comments or questions.


Phone

General questions:
1-877-698-4825

Aetna Dental Access® Network:
1-877-698-4825

Vision discounts:
1-800-793-8616

Fitness discounts:
1-800-298-7800

Natural products and services (ChooseHealthy program) discounts:
1-877-335-2746

Aetna Rx Home Delivery® program:
1-800-227-5720

Aetna Specialty Pharmacy® services:
1-866-353-1892

Mail

Vital Savings by Aetna
7400 Gaylord Parkway
Frisco, TX 75034


Fax

1-866-688-4825


Already have a Vital Savings card?

Then tell us your card number when you contact us. This helps us look up your account information more quickly


Need to update information for you Vital Savings account?

Use our form.



Legal Notices

The Vital Savings program is not available in Montana and Vermont (Dental) and Tennessee (Rx).




The Vital Savings by Aetna® program (the "Program") is not insurance. This program does not meet the Minimum Creditable Coverage requirements in Massachusetts. It provides members with access to discounts at certain health care providers for medical and dental services. These discounts are discounted fees according to schedules negotiated by Aetna Life Insurance Company for the Vital Savings by Aetna discount program. The range of discounts provided under the Program will vary depending on the type of provider and type of service received. The Program does not make payments directly to the participating providers of medical and dental services. Each member is obligated to pay for all services or products but will receive a discount from those health care providers who have contracted with the Discount Medical Plan Organization to participate in the Program. Aetna may receive a percentage of the fee you pay to the discount vendor. Aetna Life Insurance Company, 151 Farmington Avenue, Hartford, CT 06156, 1-877-698-4825, is the Discount Medical Plan Organization. www.vitalsavings.com

Oklahoma form numbers for discount programs are: GR-96402-02 04-09